Agenda


17 September 2015

Time Session Speaker(s) Venue
09:00 - 10:00

Official Opening Ceremony

Official Opening Ceremony
10:00 - 10:40

Registration for ASEAN Retail Congress 2015

Seminar at Jupiter Room 14
10:40 - 10:45

Opening Remarks for ASEAN Retail Congress 2015

Ms Rosalind Ng Zipevent

Ms Rosalind Ng

MD
Seminar at Jupiter Room 14
10:45 - 11:30

Digital Wallet for Retail Payment- Simplicity, Speed & Usability in Transactions

The increasing utilisation of digital wallets for retail payment by retailers is indicative of consumers’ increasing familiarity with digital wallets to pay for goods and services online. Payment acceptance through various payment channels enables retailers to provide its customers with their preferred methods of payment and, most importantly, gives the consumer additional confidence that the transaction is completed in a secure environment with a known and trusted brand results in simpler, faster and better usability for customers making online transactions.
Representative of Visa Zipevent

Representative of Visa

-
Seminar at Jupiter Room 14
11:00 - 12:00

Myanmar Retail Market- Updates & Development Trends

Representative Of Myanmar Retailers Association Zipevent

Representative Of Myanmar Retailers Association

-
Seminar at Creativity Theatre, Hall 4
11:30 - 12:30

Buffet Lunch

Seminar at Jupiter Room 14
12:00 - 13:00

Starting Your Business In The Franchise Industry- The Key Areas Of Concern You Need To Know

Representative Of Asiawide Franchise Zipevent

Representative Of Asiawide Franchise

-
Seminar at Creativity Theatre, Hall 4
12:30 - 13:15

Bringing Omni-Channel Retailing Into The Store Through Technology

The digital age is transforming the retail concept at an unbelievable pace. Customer behaviour nowadays is all about omni-channel thinking. Learn how to reinvent your stores so that they stand for a real experience that is all about inspiration and service.
Representative of Intel Zipevent

Representative of Intel

-
Seminar at Jupiter Room 14
13:00 - 14:00

It's All About The Brand- Developing The Franchise

Franchise Standard Assessor of Department of Business Development, Ministry of Commerce Zipevent

Franchise Standard Assessor of Department of Business Development, Ministry of Commerce

-
Mr Sethaphong Phadungpisuth  Zipevent

Mr Sethaphong Phadungpisuth

Managing Director
Seminar at Creativity Theatre, Hall 4
13:15 - 14:00

Changing Trends in the ASEAN Retail Industry

Understanding the latest trends through research is a key to customer retention and expansion. Redefine the planning and execution of your Shopper Marketing strategy through insights into the changing trends in the retail industry to get the best return on investment for your marketing dollars.
Mr Jake Shepherd Zipevent

Mr Jake Shepherd

Regional Director
Seminar at Jupiter Room 14
14:00 - 14:45

Enterprise Applications in Successful Retail Business Management

Learn about enterprise applications which will help your Retail Business run simple with the best in cloud, analytics, mobile and IT solutions
Mr. Bharani Krishnan Zipevent

Mr. Bharani Krishnan

Director, Consumer Products
Seminar at Jupiter Room 14
14:00 - 15:00

The Culture Of Collaboration As A Key Element Of Success Of The Franchise System & All Its Key Stakeholders

World Franchise Associates Zipevent

World Franchise Associates

-
Seminar at Creativity Theatre, Hall 4
14:45 - 15:30

China "One Belt One Road": The Rise of ASEAN

Professor Aaron Wong Zipevent

Professor Aaron Wong

-
Seminar at Jupiter Room 14
15:00 - 16:00

Driving Market Share Through Technology Excellence At The Core Of Your Marketing Strategy

Representative Of Zebra Technologies Zipevent

Representative Of Zebra Technologies

-
Seminar at Creativity Theatre, Hall 4
15:30 - 16:15

Shopper-friendly Security Technology & Trends

Maintain a high level of security in your retail outlets which does not affect the shopping experience of your consumers
Mr. Andrew MacGregor Zipevent

Mr. Andrew MacGregor

Director
Seminar at Jupiter Room 14
16:00 - 17:00

Leveraging On Retail Solutions To Drive Your Omni-Channel Strategy Effectively

Representative Of Advantech Zipevent

Representative Of Advantech

-
Seminar at Creativity Theatre, Hall 4
16:15 - 16:45

Coffee Break

Seminar at Jupiter Room 14
16:45 - 17:30

Fulfilling The Potential Of The Last Mile

Last Mile fulfillment is a major concern with retailers nowadays as E-retailing becomes an omnipresent need of most consumers. Learn about the evolving Last Mile Fulfillment Capabilities, Post to Parcel: Trends & Implications in Transformation as well as the Opportunities for Last Mile Fulfillment for the retail industry.
Representative of Singpost Zipevent

Representative of Singpost

-
Seminar at Jupiter Room 14
17:30 - 18:15

ENTER ASEAN Retail Panel Discussion

What every retailer needs to know when expanding to ASEAN: Learning from the mistakes and successes of others. A systematic approach to retailing in a foreign market is a key element of success. Learn about the best practices of the best retailers in ASEAN and prepare yourself to be the next market leader. Key topics will also include engaging consumers in ASEAN, the legal implications as well as ASEAN economic outlook for retailers.
Dr. Chatrchai Tuongratanaphan (Moderator) Zipevent

Dr. Chatrchai Tuongratanaphan (Moderator)

Director
Mr. Benjamin Ee Zipevent

Mr. Benjamin Ee

Council Member
Representative of Myanmar Retailers Association Zipevent

Representative of Myanmar Retailers Association

-
Representative of Vietnam Retailers Association  Zipevent

Representative of Vietnam Retailers Association

-
Seminar at Jupiter Room 14
18:15 - 18:30

Wrap up & Close

Seminar at Jupiter Room 14

18 September 2015

Time Session Speaker(s) Venue
10:00 - 10:40

Registration for The Retailer of Tomorrow: Concept, Design & Measurement

Seminar at Jupiter Room 14
10:25 - 10:30

Opening Address For ASEAN Franchise Congress

Mr Loy Joon How Zipevent

Mr Loy Joon How

GM
Seminar at Innovation Theatre, Hall 4
10:30 - 11:10

Franchising Trends Around the world emphasising on ASEAN

Mr Albert Kong Zipevent

Mr Albert Kong

Chairman/CEO
Seminar at Innovation Theatre, Hall 4
10:40 - 10:50

Welcome Address- The Importance of Retail Fundamentals

Dr. Chatrchai Tuongratanaphan Zipevent

Dr. Chatrchai Tuongratanaphan

Director
Seminar at Jupiter Room 14
10:50 - 11:35

The Importance of the Shopper in Omni Channel Retail

Mr. George Pepes Zipevent

Mr. George Pepes

-
Seminar at Jupiter Room 14
11:00 - 12:00

Malaysia Retail Market- Updates & Development Trends

Representative Of Malaysia Retailers Association Zipevent

Representative Of Malaysia Retailers Association

-
Seminar at Creativity Theatre, Hall 4
11:00 - 17:00

Workshops & Seminars, Creativity Theatre

Seminar at Innovation Theatre, Hall 4
11:10 - 12:10

Franchise Opportunities Presentation

Seminar at Innovation Theatre, Hall 4
11:35 - 12:35

Buffet Lunch

Seminar at Jupiter Room 14
12:00 - 13:00

Franchise Opportunities in Vietnam

Sean Ngoc Zipevent

Sean Ngoc

VF
Seminar at Creativity Theatre, Hall 4
12:10 - 13:30

Lunch Networking for ASEAN Franchise Congress

Seminar at Innovation Theatre, Hall 4
12:50 - 15:35

Enabling iRetail Solutions

Retail is a market highly related to “people”, from shop-floor staff to end consumers. It is all about user experience. Learn to design with thorough consideration, from user scenario simulation to ergonomic analysis and peripheral integration, aiming to maximize user satisfaction. At the same time, by being well aware of the cost pressure on the retail battlefield, start accumulating knowhow in optimized power design, effortless maintenance, and flawless data acquisition, etc. to create competitive advantages for your businesses. Learn about optimizing a cost effective in-store experience through retail technology solutions.
Mr Matrix Choong Zipevent

Mr Matrix Choong

GM
Seminar at Jupiter Room 14
13:00 - 14:00

Cyber Security In Retail Asset Protection

Representative Of Network Box Zipevent

Representative Of Network Box

-
Seminar at Creativity Theatre, Hall 4
13:30 - 14:10

Case Study: Franchise Development Through Best Practices

Learn about the best practices to attract and develop your franchise concept. Get the best insight on effective lead generation and marketing techniques, as well as how to position your franchise model to appeal to a multi-unit operator’s needs and requirements
Mr Sethaphong Phadungpisuth Zipevent

Mr Sethaphong Phadungpisuth

Managing Director
Seminar at Innovation Theatre, Hall 4
13:30 - 17:30

Deal Hunter Program (Singapore Business Matching Program)

Seminar at Innovation Theatre, Hall 4
13:35 - 14:20

Leveraging cloud and analytics to drive innovative digital businesses

The digital technology has dramatically transformed the way we work and live. Developments in the digital systems have revolutionised how companies engage their customers, manage operations and support their workforces. This session will take a further look into the trends and challenges present in the digital business environment, and how enterprises can leverage cloud and analytics to reinvent their workforce platforms. It will also discuss how to empower employees with the right tools to become connected knowledge workers through creative collaboration.
Mr Jay Jenkins Zipevent

Mr Jay Jenkins

Enterprise Sales Engineer for Google Apps and Search
Seminar at Jupiter Room 14
14:00 - 15:00

Retail Music Therapy Session

Seminar at Creativity Theatre, Hall 4
14:10 - 14:50

Master Franchising – Success Or Struggle

Many franchisors offer some form of master franchise whereby the master franchisee performs most of the franchise support functions on behalf of the franchisors. These functions include franchise sales, training as well as operational support. Many successful franchisors use this third party approach but other franchisors have also encountered significant problems in the execution of this strategy. What differentiate success from failure? Learn to assess whether three party franchising is the right model for you from the perspectives of the franchisor and master franchisee.
Joey Reyes Garcia Zipevent

Joey Reyes Garcia

General Manager
Seminar at Innovation Theatre, Hall 4
14:20 - 15:05

Changing face of retail and technology enablement

Mr. Somchai Singh Zipevent

Mr. Somchai Singh

Senior Business Manager
Seminar at Jupiter Room 14
14:50 - 15:10

Importance of Intellectural Property – Franchising related regulations & trademark

Asst. Prof. Dr. Somchai Ratanachueskul Zipevent

Asst. Prof. Dr. Somchai Ratanachueskul

Head of Franchise Business Section
Seminar at Innovation Theatre, Hall 4
15:00 - 16:00

Thailand Retail Market- Updates & Development Trends

Dr Chatrchai Tuongratanapha Zipevent

Dr Chatrchai Tuongratanapha

Director
Seminar at Creativity Theatre, Hall 4
15:05 - 15:50

Asia Retail and Consumer Trends: What Retail Measurement Can Do

Measuring what consumers and shoppers buy and how they behave is at the core of a unique set of tools that examine key retail & consumer trends by product, category or market, using retailer scanner-based sales and causal information gathered weekly from thousands of retail outlets. When this information is integrated with data from shopper panels, you are armed with powerful insights that allow you to identify the key changes in retail & trends for better fine-tuned marketing strategies. Understand the latest retail & consumer trends in Asia from one of the premier experts in retail measurement.
Mr Yongyut Ongwattanapat Zipevent

Mr Yongyut Ongwattanapat

Executive Director, Retail Measurement and Consumer Panel Services,
Seminar at Jupiter Room 14
15:10 - 15:40

Coffee Break

Seminar at Innovation Theatre, Hall 4
15:40 - 16:20

The Standout Franchise Trends

New trends are driving the growth of everyday retailing. What are the key new trends that you should not overlook. Leverage on these new trends to formulate your unique Selling point (USP) to be the standout franchise of tomorrow.
Ms. Areeya Pornwiriyangkura Zipevent

Ms. Areeya Pornwiriyangkura

Representative Of Karmarts
Seminar at Innovation Theatre, Hall 4
15:50 - 16:20

Coffee Break

Seminar at Jupiter Room 14
16:00 - 17:00

Understanding The New Retail Payment Landscape

Representative Of Visa Zipevent

Representative Of Visa

-
Seminar at Creativity Theatre, Hall 4
16:20 - 16:35

Wrap up & Close

Seminar at Jupiter Room 14
16:20 - 17:00

What is Branding/Packaging: How it can help a company grow/How packaging can boost sales!

Representative of C.G.S. (Thailand) Zipevent

Representative of C.G.S. (Thailand)

-
Seminar at Innovation Theatre, Hall 4
17:00 - 17:50

ENTER ASEAN Franchise: Panel Discussion

What every franchisor and their prospective franchise partners need to know when expanding to ASEAN: Learning from the mistakes and successes of. A well-planned step by step approach to franchising in a foreign market is crucial. Experienced ASEAN professionals will discuss practices that work as well as those that don’t work in expanding to ASEAN. Key topics will include strategies for the protection of intellectual property, evaluating whether the potential franchise partner is suitable, understanding the various ASEAN member nations’ franchise laws etc
Mr Albert Kong (Moderator) Zipevent

Mr Albert Kong (Moderator)

Chairman/CEO
Mr. Jim Dao Zipevent

Mr. Jim Dao

Representative Of Karmarts
Mr. Sethaphong Phadungpisuth Zipevent

Mr. Sethaphong Phadungpisuth

Managing Director
Seminar at Innovation Theatre, Hall 4
17:50 - 18:00

Wrap up & Close

Seminar at Innovation Theatre, Hall 4

19 September 2015

Time Session Speaker(s) Venue
11:00 - 12:00

Philippines Retail Market- Updates & Development Trends

Atty. Paul A. Santos  Zipevent

Atty. Paul A. Santos

President, Picture City VP for External Affairs
Seminar at Creativity Theatre, Hall 4
12:00 - 13:00

Vietnam Retail Market- Updates & Development Trends

Representative Of Association Of Vietnam Retailers Zipevent

Representative Of Association Of Vietnam Retailers

-
Seminar at Creativity Theatre, Hall 4
13:00 - 14:00

Step By Step Actionable Growth Strategies For Your Business In The Franchise Industry

Mr Sethaphong Phadungpisuth  Zipevent

Mr Sethaphong Phadungpisuth

Managing Director
Franchise Standard Assessor of Department of Business Development, Ministry of Commerce Zipevent

Franchise Standard Assessor of Department of Business Development, Ministry of Commerce

-
Seminar at Creativity Theatre, Hall 4
14:00 - 15:00

Luxury & Corporate Brand Visual Merchandising- The Key Essence to success

Mr Daniel Wan Zipevent

Mr Daniel Wan

President
Seminar at Creativity Theatre, Hall 4
15:00 - 16:00

Improving Efficiency & Strategic Planning Of Supply Chain Management For Retailers through The Latest RFID Technology

Representative Of GS1 Thailand Zipevent

Representative Of GS1 Thailand

-
Seminar at Creativity Theatre, Hall 4
16:00 - 17:00

Rethink Visual Merchandising in Retail Branding- It can help your retail business or be your next career

Mr Daniel Wan Zipevent

Mr Daniel Wan

President
Seminar at Creativity Theatre, Hall 4